The answer for the usual boredom you feel at home is some good food at the local diner. Even though you have everything you need to cook a good meal, sometimes you just need the atmosphere of a place buzzing with familiar faces. Or at least, to feel that you are one with the town.
You have to rely on the backbone of the business which is most of the time, your staff. Their food service training is vital to the performance they will soon be expected to deliver. Your customers will not expect anything less than good service. If they end up being disappointed, then you will be at the end of the line.
Even their smallest mishaps can affect the way customers come in and out. And there might not be a lot coming in if the front liners cannot deliver according to customer demand. It will not be easy for you to bring back the regulars if they have been disappointed. Therefore, it is so important to establish a team that can help you be a winner in this kind of business venture.
Their satisfaction is basically what makes you stay on top, or at least, as competent as the rest. Winning them over takes more than experience. You have to bank on the skills, drive, motivation and capability of your employees too. Winners are not born, they are made. That may sound cliche, but nevertheless still true.
A boss may not know what exactly what these things are but he can ask help from the experts. If you have been in business long enough, then you know what matters. List the ones that need to be established with the newbies. Assign a department or a group who will show them what to do.
If you do not really know how to train someone, then leave it to the professionals. There are third party companies in charge of a program that helps you get your waiters and waitresses ready before they face the folks. Certification at the end of it will prove they are fit to fill the staff and can be considered part of your team already.
You may have been in the business for so many years that everything about it seems second nature already. Most of the time, that is what happens to restaurant owners. Especially the ones in small towns. Most likely, you have inherited it and trying to maintain it. Then again you still need to have a strict policy for training.
Remember that every great team still starts off with whatever raw talent they have. Be mindful of those you hire. Make sure they are good enough to be developed. After that, you need to consider the structure of the program. It needs to be aligned with what your business stands for.
It is also better if you can motivate them well right from the very beginning. Entertain and answer their questions, no matter how irrelevant they may seem at first. Then again, know when to raise the red flag when the questions seem to always be the same. Nothing can be that bad. Always hope for the best and ask for the best, because your customers will not expect any less.
You have to rely on the backbone of the business which is most of the time, your staff. Their food service training is vital to the performance they will soon be expected to deliver. Your customers will not expect anything less than good service. If they end up being disappointed, then you will be at the end of the line.
Even their smallest mishaps can affect the way customers come in and out. And there might not be a lot coming in if the front liners cannot deliver according to customer demand. It will not be easy for you to bring back the regulars if they have been disappointed. Therefore, it is so important to establish a team that can help you be a winner in this kind of business venture.
Their satisfaction is basically what makes you stay on top, or at least, as competent as the rest. Winning them over takes more than experience. You have to bank on the skills, drive, motivation and capability of your employees too. Winners are not born, they are made. That may sound cliche, but nevertheless still true.
A boss may not know what exactly what these things are but he can ask help from the experts. If you have been in business long enough, then you know what matters. List the ones that need to be established with the newbies. Assign a department or a group who will show them what to do.
If you do not really know how to train someone, then leave it to the professionals. There are third party companies in charge of a program that helps you get your waiters and waitresses ready before they face the folks. Certification at the end of it will prove they are fit to fill the staff and can be considered part of your team already.
You may have been in the business for so many years that everything about it seems second nature already. Most of the time, that is what happens to restaurant owners. Especially the ones in small towns. Most likely, you have inherited it and trying to maintain it. Then again you still need to have a strict policy for training.
Remember that every great team still starts off with whatever raw talent they have. Be mindful of those you hire. Make sure they are good enough to be developed. After that, you need to consider the structure of the program. It needs to be aligned with what your business stands for.
It is also better if you can motivate them well right from the very beginning. Entertain and answer their questions, no matter how irrelevant they may seem at first. Then again, know when to raise the red flag when the questions seem to always be the same. Nothing can be that bad. Always hope for the best and ask for the best, because your customers will not expect any less.
About the Author:
Our food service training is developed for anyone who is interested in working in the catering industry. To know more about our programs, visit this site at http://www.authorizedfoodsafetytraining.com.
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